Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 Potential delays due to weather or postal service problems that are outside of our control.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at ruraldistrictco@gmail.com with your name and order number, and we will look into it for you.

Please allow 21 days if international. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rural District is not responsible for these charges if they are applied and are your responsibility as the customer.